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FAQs

FREQUENTLY ASKED QUESTIONS

Generally we find that ordering your pants size works for most people. If you want to be sure though, you can measure around your waist through your belt loops and then subtract 4″. For example, if you measure around your waist and the outcome is 40″ then you would subtract 4″ and order a size 36.

All standard shipping is FREE in the USA!
Shipping fees – Will apply to all international shipping. International shipping is automatically calculated at checkout. UPS shipping for customers in the USA is available for an additional fee.
EDC BELTS, accessories, apparel & merch – Typically ship within 2-5 business days.
Battle and Duty Belts – Typically ship within 7-10 business days, as they are made to order.

We will email you a shipping notification that includes tracking information as soon as your order ships.

CONTACT US FOR INTERNATIONAL product returns

All items can be returned within 30 days and depending on the circumstances of the return we may pay for shipping or you may need to pay for shipping. Our policy is to be fair in all our deals. Please head over to our CUSTOMER SERVICE page for more info on our return process.

EDC BELTS – Our EDC Belts, including the Low Profile and Hybrid, have a lifetime warranty that covers craftsmanship and defects.
Battle and Duty Belts (1.75″ and 2″) – Our Battle and Duty Belt systems, including both inner and outer belts, have a one-year warranty that covers craftsmanship and defects.
ACCESSORIES  – All Blue Alpha accessories have a one-year warranty that covers craftsmanship and defects.

If you have a warranty issue, take clear photos of the item and email them to info@bluealpha.us along with your order number (if available). We’ll review your request and, if the item is covered, we’ll reply—usually within one business day—with further instructions.

If you need tax-exempt status for your purchases, start by creating an account on our website. Then, email us at info@bluealpha.us with the email address linked to your account and attach your tax exemption form. We’ll review and update your account—usually within one business day—and confirm by email once you’re all set. After that, you can place orders without being charged tax.

The majority of our customers are first responders, military, and veterans — and we think that’s worth acknowledging in how we price our products, not in the hoops we ask people to jump through. Rather than running discount programs, coupon codes, or special bulk pricing tiers, we build honest value into every product from the start.

When you shop Blue Alpha, you’re already getting our best price — the same price everyone pays. No codes to find, no eligibility to prove, no sale to wait for.

That said, we do offer ways to save through our product lineup. Our Battle Belt and Duty Belt combos include an automatic 5% discount, and we run special combo offerings around the holidays. The best way to stay in the loop is to sign up for our email list. 

We are happy to provide an official quote as needed.  Please email orders@bluealpha.us with the items and quantities needed.