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CALL: 678-961-3304


Customer Service

Sizing Exchanges

Need to exchange your new belt or apparel for a different size? Sizing Exchanges are completely free in the US for the first 30 days! (Contact us for international sizing exchanges)

Click on the appropriate exchange links below. Please allow two to three business days for your new belt or apparel to ship.

Once you receive the new belt or apparel there will be a prepaid shipping label affixed to a mailer for you to return the other product to us.

Belt Exchange

Apparel Exchange

Belt Resizing Service – $27 for EDC Belts

Has your pants size changed over time? We’re proud to offer a belt resizing service which keeps you from needing to buy a new belt! All you need to do is purchase the Belt Resizing service. Once we receive your old Blue Alpha belt, we’ll remove the original buckle and sew it onto a new belt in your new size, which we’ll ship within five days.

(Contact us for price quote on Battle and Duty belt resizing)

(Contact us for international belt resizing)

  • Only Blue Alpha belts can be resized
  • We will return the same belt type we receive
  • Original buckle will be used on new belt
  • Entire original belt needs to be returned to us
  • Customer pays for shipping to us
  • Free shipping back to you!

Belt Resizing Service


Warranty Issues

EDC Belts – Our EDC belts, including the Low Profile and Hybrid, have a lifetime warranty that covers materials, craftsmanship, and defects.  

Battle and Duty Belts (1.75″ and 2″) – Our Battle and Duty Belt systems, including both inner and outer belts, have a one-year warranty that covers materials, craftsmanship, and defects.

Any warranty requests can be sent to or you can call us at (678) 961-3304. All you need to do is provide us with your name (or name used to make the purchase) and provide us with the details of the issue (photos/videos are very helpful). Once we receive your original belt, we will then either send you the replacement product or repair the product covered under the warranty.


Product Returns

Need to return a product for a refund? Fill out the following Product Return Page and we’ll email you a return shipping label as soon as we can. Once we receive your item, we’ll process the refund.

Product Return Page